Shipping and Returns
PRODUCTION TIMES
Most items are custom-made to order, unless marked "ready to ship". Please allow up to 4 weeksa for me to assemble your pieces, although 1-2 weeks in most typical for production time. If you need your items for a specific date, please contact me to let me know your need-by date.
SHIPPING
I offer multiple shipping modes to fit your needs. Shipping costs are a flat rate based on the service you select and the part of the world you live in, with prices for each option shown in the checkout. Your USA shipping is free with orders of $300+!
RETURNS
Custom pieces are made to your specific requests and cannot be returned for store credit nor exchanges. Make sure your sizing and colors are correct before ordering. I can do alterations and repairs - message me for costs based on what service is needed.
Items specifically labeled as "ready to ship" may be returned for exchanges or store credit only, if they are unworn, unused, and arrive with proper packaging, meaning that they are properly wrapped and insulated in a cardboard package to prevent damage during transit. Items returned loose in packaging will not be accepted.
Rush production upgrade costs and shipping costs are not credited when a return takes place.